Customer Loyalty | Express Shopper | Retailer Benefits

Retailer Benefits

HomeTownGrocers provides an approach that allows retailers to offer a Home Shopping service to their customers at a very low cost...with technology that is efficient and easy to implement.

• We provide 100% access for all customers, 24 hours/day, 365 days/year.
• Customers can order by telephone, using a standard touch-tone phone.
• Customers can order online, via the internet.
• We reduce total store labor costs.
• Store personnel may shop, bag and check out up to 10 orders at one time...each order averages 12 to 15 minutes.
• We know where every item is located in the store, not just by aisle but by location within the aisle. We take shopping personnel on a logical path through the store.
• 'Express Shopper' technology verbally guides the shopping personnel to the customer's items. Items are scanned, orders are verified and checked out...all in one efficient process.
• Our entry fee is 75% lower than our nearest competitor.
• Our per order cost is the lowest in the industry.